Comments on: How can I add my airport taxi business listing to Yahoo! UK Local? (uk.local.yahoo.com)

By: Taxi Penzance

Taxi Penzance — Thu, 07 Apr 2011 22:38:49 +0000

I received my 3rd phone call today from the same ridicules guy at infoserve.

I just want to add my new small family business to Yahoo Local. I was told that I sound angry when I explained this…. for the 3rd time. I was also told that it takes 16 weeks to go through, and every time I try to add it it “goes to the back of the queue”.

To be honest, it isn’t worth the bother dealing with any of infoserves “products” or Yahoo until they drop these guys.

On a sidenote, every single listing site that I have submitted my business too has called me offering different things which I politely decline. Unfortunately, Google has taken over the world so there is no value (for me at least) in advertising online in any other directory. Get your google places listing correct, put a few images in, get some customers to give you a review and it will do thousands of times better for you than anything infoserve or Yahoo can do for you.

By: ahsan

ahsan — Fri, 18 Mar 2011 23:28:41 +0000

Hi
I have a couple of sites like http://www.armstrongsecurity.co.uk and http://www.seoserviceproviderinuk.com
We are security service provider in London and Birmingham, we got our listings with infoserve the way they want, kill the b..s..t..r..ds

By: waqas

waqas — Wed, 09 Mar 2011 16:24:58 +0000

i have been trying to list my business which is http://1acesecurity.co.uk but could not find a way to list with yahoo

By: Oliver P

Oliver P — Sat, 05 Feb 2011 13:58:30 +0000

I have two delightful letting holiday homes at Shanklin on the Isle of Wight. One is a family home for eight and a dog too, and the other is an apartment for four with amazing uninterupted sea views.
I have fallen in to most of the traps that other contributors have listed. Cll from ‘Yahoo’ – not clear difference between Yahoo and Yahoo Local – no mention of free entries – no cooling period – in addition I received no confirmation and no invoice – one classification, but can add key words later (how?) – the copy was given by phone and appeared online wrong – I only found out about Infoserve from a phone number that appeared in my credit card statement.
The only thing they did well was to write prompt long emails saying that I had got what I had paid for. I have also complained to my credit company who say they cannot arbitrate. Trading Standards are very helpful, and are guiding me towards makling a claim against both in the Small Claims Court.
I now have this fantastic idea!! I have a better chance of getting customers for my holiday homes from this board than from Yahoo Locals!! So roll up and look at http://www.wightholidayhomes.org.uk, and welcome to the Isle of Wight.
Oliver

By: Alan

Alan — Mon, 10 Jan 2011 02:32:33 +0000

Why on earth are Yahoo wasting their time with InfoServe?

Why not allow people to produce listings themselves in the same way they do in the US and indeed as Google do?

This must be reducing their coverage, increasing costs and alienating potential customers. It will not help them compete with Google, quite the opposite.

By: Jeff

Jeff — Sun, 09 Jan 2011 20:35:42 +0000

Spent £300 on a Yahoo Local listing 3 months ago.

They told me the search levels were ‘exceptional’ and that I’d get a monthly report.

I’ve had 3 website VISITS since then from Yahoo Local. Wtf?!
I’ve never had a monthly report and to top if off these listings don’t even appear on the main search engine results, they ONLY appear under the local search when you click on the map etc. Yes, you have to click on the map or text, that’s ridiculous!

Take a look at recent search volume levels, Google gets over 90% of searches, Yahoo is around 3%. THREE PERCENT and they said it was exceptional!?!

They don’t give refunds and they lie on the phone. Wow, just wow.

By: w z

w z — Sat, 01 Jan 2011 18:52:20 +0000

i had the other day tried to submit my listing on yahoo and bing local directories, my business url is http://security-training-uk.co.uk . we provide door supervisor, security guarding, cctv training in london uk. to my dispair i kept on trying and damn could not find a way to do so

By: --andrea--

--andrea-- — Wed, 10 Nov 2010 14:48:19 +0000

ARE YAHOO SO DESPERATE FOR MONEY THEY HAVE TO SCAM THEIR CUSTOMERS?

A representative called me claiming to be from Yahoo and wanting to check my details on a listing on Yahoo (actually turned out to be a compnay called Infoserve – scammers).

The sales person then tried to sell me some space on Yahoo. I was interested to buy space on the main yahoo page, where he promised I would have a fixed listing at the top of the page, on the map, and a marker on the map.

When I received the invoice he had charged me for space on the yahoo local page and city visitor.

I telephoned back same day to cancel and get a refund, and followed up by email, coz this is not what I ordered.

They refused, agressive phonecalls and emails later I still have not received my refund. I am appalled at the way they treat customers.

I have just started my business I cannot afford to pay for advertising I am not receiving. I will take legal action.

AVOID INFOSERVE, CITY VISITOR AND YAHOO THEY WILL RIP YOU OFF

By: Surrey Car Valeting

Surrey Car Valeting — Tue, 14 Sep 2010 20:27:06 +0000

Very Interesting post. I was trying to find out how to list my Guildford car valeting business on the UK version of Yahoo local, I realised after seeing this post that my business was already listed and having never dealt with InfoServe I can only guess that the listings are taken from google or another local business directory such as Thomson or Touch Local. Will try and improve my listing with InfoServe, at least its on there but more importantly now I know who to actually deal with! Thanks again.

By: n Smith

n Smith — Thu, 15 Jul 2010 18:15:27 +0000

I received a telephone call only last week from someone claiming to be from Yahoo giving me priority listings on yahoo and city visitor. A costly sum of £400.00, I later looked into infoserve and found I could have a priority listing for our carpet cleaning devon company for approx. £12.50 per month, not the £400.00 per month that was mentioned by telephone.
What makes me really mad is they harp on about improving your listings and improving your traffic while actually blocking your phone lines!
Self money making that’s all I can say, please stop contacting our Exeter cleaning company! We do not want paid listings. Oh, and what’s wrong with adwords? Nothing, it works as far as we can see.